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Evaluate Practice Performance Metrics for eConsult Programs: Measuring Patient Access to Specialty Care
To increase patient access to specialty care, consider which specialties that have long appointment wait times, higher costs, conditions easily manage by the PCP, or do not require a face-to-face specialist visit.
In healthcare, the shift towards value-based care is reshaping how providers deliver and patients receive medical services. At the heart of this transformation are specialists. This approach is not just a change in the reimbursement model; it’s a fundamental reimagining of how we define and achieve success in healthcare. Specialists will play a critical role in the realm of value-based care.
Practice performance metrics are in focus whenever a new tool is introduced to improve patient care. In this series, we’ll focus on practice success and patient care when adopting or maintaining an eConsult program. Many of these strategies apply to increasing the adoption of any new technology or program.
In today’s complex world of healthcare, it’s more important than ever for people to have the knowledge they need to make wise decisions about their well-being. Patient education is a key part of this process, and it’s about more than just passing along information.
In healthcare, referrals are the lifeblood of patient care and practice growth. Patients often rely on recommendations from friends, family and trusted medical professionals when seeking healthcare services. These referrals build a foundation of trust that’s essential. However, just like in any other sector, referral management comes with unique challenges.
At-risk practices that focus on high-value eConsults see the greatest benefits from their eConsult programs — healthcare cost savings and improved patient outcomes. These practices identify patients at high risk of serious health events, such as emergency department visits or inpatient hospitalizations, and prevent them.
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