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What is an eConsult?
An eConsult is a request between a primary care provider and a specialist about a patient’s condition. Communication is asynchronous and electronic. These communications do not use live video. The PCP sends a secure message, with lab reports, images and other relevant documentation, to the eConsult specialist. The specialist uses a HIPAA-compliant platform to return advice about further diagnostics, a diagnosis and/or treatment. The response often includes recommendations for patient education. When our prospects ask, we explain that AristaMD offers additional value to the primary care provider by including:
- New diagnosis.
- Guidance when another specialty is appropriate.
- When a follow-up visit may be required.
- The ability to review imaging and tests to further clarify the diagnosis and treatment plan.
When you’re considering an eConsult solution for your practice, be sure to will clarify the quality and value that the eConsult service can deliver to your practice and your patients.
8 Ways eConsult Services can be used by PCPs
eConsult services are an easy way for primary care providers (PCPs) and their patients to access specialty care. PCPs across the country are using eConsult solutions as an effective telehealth resource to improve access, quality, outcomes, and satisfaction–all while reducing patient out-of-pocket costs.
eConsult platforms, such as AristaMD’s eConsult platform, allow primary care providers (PCPs) to obtain care planning advice and treatment recommendations from specialists in >70 specialty areas, within 24 hours, over 50% responded to within 4 hours.
As “curbside” consults are no longer viable due to liability, electronic consultations provide PCPs with access to expert advice within a significantly simpler workflow. Rather than waiting on the phone or being pulled out of a room for a return call, the eConsult workflow is seamlessly integrated into the referral process and specialist information is available quickly, and when expected.
eConsults have even been shown effective in more complex specialties such as Hematology & Rheumatology. AristaMD eConsults always include necessary diagnostics, recent visit notes, and images according to our workup checklists, allowing specialists to provide meaningful, actionable input allowing treatment at the primary care level in over 70% of submitted cases, eliminating the need for a specialist visit.