eConsult FAQ for Specialists
Questions About Becoming an eConsult Specialist?
At AristaMD, we want to offer opportunities that meet the needs of the doctors that decide to work with us. Below, you will find a few of the most common questions we hear when interviewing potential candidates. Our eConsult FAQ for specialists will answer your questions.
If you have additional questions, please send us an email at firstname.lastname@example.org. When it comes to something as important as taking on a new role, all questions are good questions. We are happy to answer all of your questions.
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What is an eConsult?
An eConsult or online medical consultation is an asynchronous, physician-to-physician communication about a patient’s chief complaint or current condition that leverages the expertise of a physician specialist. Electronic consultations, or eConsults, are often initiated by a primary care provider (PCP) seeking a specialist’s expert opinion about the appropriate diagnosis or treatment for a patient.
Why should I become an eConsult specialist?
- Physicians who need a flexible schedule.
- Providers seeking greater work-life balance.
- Humanitarians who want to help underserved areas that need them most.
- Doctors that need or want to add to their income.
- Technology-forward physicians that both see a need for remote specialty care and feel comfortable with the cutting-edge tools that enable that care.
More and more physicians are seeing the benefit of digital health tools for the patient, the primary care provider and themselves. Your skills are in demand. AristaMD gives you the opportunity to set your own schedule without a minimum commitment.
Why should I work with AristaMD?
That’s why we:
- Simplify the transmission of information between you and the requesting physician by working within a simple online platform that is secure and HIPAA-compliant.
- Train specialists on how to respond to eConsults requests with a focus on highlighting whether care is appropriate in the primary care environment and offering a stepwise approach for testing and intervention.
- Recognize that our providers have other responsibilities, which is why we offer flexible time commitments and quarterly schedules.
Understand the application process
What is the application and interview process like at AristaMD?
An initial screening of your education and work history follows this interview. To complete this screening, you will need to provide the following:
- NPI Number
- Full Name
- Email Address
- Phone Number
This information will be entered into our online credentialing tool, Axuall. This tool enables our physicians to get to work faster with less paperwork. The credentialing platform will send you an email invitation to set up a login and complete the credentialing process. Please be prepared to upload the following documents:
- Curriculum Vitae (CV)
- Government Issued ID
- Professional Photo
Since Axuall gathers most of your background (education, work history, etc.) using the information listed above, the credentialing process is completed within a few days. The specialist must review the information gathered and typically updates a few minor details within their application.
Finally, the AristaMD Credentialing Committee evaluates the outcome of the interview and credentialing process.
How will I get paid?
Does AristaMD provide liability and malpractice insurance coverage?
The primary care provider (PCP) retains sole responsibility for the patient’s care and all decision-making regarding the patient’s treatment. As such, they are expected to exercise independent medical judgment to decide what to do with the information provided by our specialists.
Do I need to notify my current employer that I work for AristaMD?
What training will I receive?
- What to expect as an eConsult specialist.
- How to use our platform.
- Expectations for responding to eConsult requests from correctional facilities, if applicable.
After watching these videos, you will be asked to complete an online test to confirm you understand how to use the platform and what is required to provide an appropriate and complete eConsult response.
How is scheduling handled?
- You decide when you are available to respond to eConsults. There is no minimum requirement.
- The schedule is posted within the platform for the upcoming quarter.
- If you need to change your schedule, simply reach out by phone or email to our Specialist Network Manager.
Learn how to respond to an eConsult
How will I be assigned eConsults?
eConsults are assigned based on the number of physicians available within a specialty. Some specialties, like dermatology, receive a large number of eConsult requests. As requests are received for a particular specialty, eConsults are assigned in a rotating order. This process is designed to avoid a single specialist becoming overburdened.
When assigned an eConsult, you will receive an email and/or text message informing you that a primary care provider needs your advice. You can use the link to access and log in to the AristaMD platform and respond to the eConsult.
What information will I receive about the patient?
- Patient history
- Visit notes
- Related lab work, imaging and tests
If you have additional questions after reviewing the information within the eConsult, the platform will allow you to request more information from the PCP.
What does a typical eConsult response include?
- Treatment options are available at the primary care level
- Please provide additional information
- Different specialty area recommended
- Patient should see a specialist in-person for treatment
We also ask all of our specialists to include a detailed answer to the question submitted by the PCP within 24 hours. Here are a few tips on how to respond to an eConsult:
Provide time frame suggestions for care:
- Is testing /intervention needed beyond symptom management?
- What is the timeframe for your recommendations?
- A stepwise approach to recommended testing/interventions is most helpful.
Indicate if conservative management is acceptable:
- What monitoring is recommended?
- What clinical developments might change an initial plan or timeframe?
Consider the context of providing care in the primary care setting:
- What might trigger the need for a face-to-face visit with a specialist?
- Does the condition require input from another specialty?
- Will the patient require special instructions?
You can view an example of a typical eConsult with a specialist’s response here.
Hear what our eConsult specialists have to say.
The AristaMD platform is seamless and very easy to use for the consultant. It is very rewarding to be able to help out primary care providers who have little access to subspecialty consultations locally.
– Telehealth Specialist, Child & Adolescent Psychiatry