Increase Access at Lower Cost and Deliver Better Patient Outcomes

Our HIPAA-compliant provider-to-provider eConsult system provides access to specialists in over 70 specialties and subspecialties, allowing primary care physicians (PCPs) to deliver immediate access to specialty care right from their own office.

The platform delivers the most appropriate and thorough care to our patients to prevent unnecessary face-to-face visits, as well as avoidable ER admissions and readmissions.

Chronic Care Management from an eConsult system

eConsult System: An Essential Piece of Telehealth for Chronic Care Management

Across the United States, healthcare resources were directed toward fighting the COVID-19 pandemic. As a result, access to specialty care using telehealth increased significantly. Today, specialists and primary care providers use a form of telehealth called eConsults, to avoid face-to-face specialty care visits and offer better chronic care management.

​Patients needing chronic care account for 76% of all physician visits. For those with chronic diseases, failure to access care can lead to high-acuity healthcare episodes, a dangerous and disruptive situation for patients, and is costly for patients, payors, and providers alike.

To avoid these adverse outcomes and to preserve specialist availability and critical healthcare resources, healthcare organizations must find ways to provide safe access to proactive primary care for patients with chronic conditions. One potential avenue for delivering this care is the use of eConsults and other forms of telehealth for chronic care management.