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NCHS Case Study

TrueCare: Care Efficiency for Underserved Patient Populations

Like many non-profit Federally Qualified Health Centers (FQHC) that work with underserved patient populations, TrueCare faces significant challenges in obtaining specialty care for its patients. Reasons that vulnerable patients – a group that includes the elderly, rural residents and immigrants- experience difficulty accessing specialty care include a scarcity of specialists who accept Medicaid due to low reimbursement and patients’ own difficulty in arranging childcare and/or transportation. This leads to long wait times for appointments, reduced access to care and deteriorating health for Medicaid patients unable to obtain needed specialty care.

Read more about how TrueCare solved significant issues in access to specialty care for their safety net patient population through the AristaMD platform.