Highway to Health: Referral Management Paired with E-consults Delivering Healthcare Quality for Patients and Providers
The healthcare industry is facing a lot of challenges, like healthcare quality, physician burnout, the high cost of care, a lack of insurance coverage, staffing problems, and a lack of adequate interactions between patients and providers, just to name a few. With the loads of technology and applications available, many providers still use fax machines as a mode of communication, making patient access to specialty care difficult and increasing the risk of compromising security. How can this problem be eradicated to increase first response, improve care transitions, and speed up the adoption of e-consults?
In this new episode of Highway to Health, a podcast by MarketScale, host David Kemp chatted with Brooke LeVasseur, the CEO of AristaMD, the best person to provide insight into these questions and talk about the delivery of e-consults for patients and providers.
What Providers Need to Deliver Healthcare Quality in a Value-based Care Model
Reimbursement for individual encounters, procedures, and services creates a burden for both the patient and the providers. In theory, the more you do, the more you are paid. In reality, taking a phone call, coordinating with a specialist, and researching medication alternatives are tasks that the fee-for-service payment model does not typically cover. Another unintended consequence of this payment model is a rise in siloed care – physicians do not have the time or the incentive to coordinate.
Low-lift Technology to Support Value-based Payment
Practices have struggled to implement and update expensive Health Information Technology (HIT) systems such as electronic health records (EHRs) and clinical decision support systems (CDSS). While these tools can help providers manage patient data, identify high-risk patients, and track quality metrics, the implementation timeline often requires a significant upfront investment and lengthens the transition to value-based care.