[CASE STUDY – Physician Referral Management]

Referral Management for Internal Medicine & Pediatric Practices

Case Study: Physician Referral Management

Online Physician Referral Management Helps Coordinate Care to Save Time and Money

Streamlining physician referrals benefits the referring physicians, the specialists and the patients. This internal medicine & pediatric practice boasts a team of board-certified physicians who offer a combination of internal medicine and pediatric services.

Historically, physician referrals were managed by the practice’s nurses, requiring them to fax multiple forms and spend an average of 1.5 hours on the phone daily. This cumbersome process kept the nurses from providing face-to-face patient care and was ineffective.

Download this case study to learn how physician referral management can help:

  • Primary care practice Saves $30-40K and stacks of sticky notes each year
  • Communicate securely with specialists to improve continuity of care
  • Texts notifications help patients get scheduled quickly

Referral management allows us to hand the baton to the specialist. We send the referral through the portal. Within minutes the specialist receives it and can contact the patient directly to schedule an appointment. We always do what is best for the patient. But, if I have the choice between two specialists and all things are equal, I’ll go with the one who is on the referral management platform.

— Practice Administrator