Medical Referral Strategies to Reduce Administrative Burden

In this webinar, AristaMD’s product lead discusses medical referral strategies to reduce the administrative work required to process new patients. Nearly 1.7 million healthcare workers have quit this year. The remaining 76% of healthcare workers say they are burned out and exhausted.  Your staffing crisis is costing your patients and your practice.

To break the burnout and turnover cycle, you must address the root cause. Explore the power of effective communication to  transform your referral workflow and:

  • Reduce the time required to gather patient information.
  • Eliminate unnecessary steps to confirm care is available from your practice.
  • Prioritize patients with an urgent need for diagnosis and treatment.
  • Expedite appointment scheduling.

These same strategies can also minimize the impact of staff turnover, eliminate the burden on remaining staff and lower operational costs.  Join AristaMD’s Jeff Taylor, Product Lead, and Kate McDonald, Marketing Director, to learn strategies to help your staff do more with less.

Patient medical referral process

Leverage a medical referral service to capture revenue

More and more practices are looking to a physician referral service to improve the referral process and capture more revenue. A study of 105 million referrals by the Archives of Internal Medicine found that only about half of referrals resulted in a visit to a specialist. As a result, roughly 50% of the time, patients fail to receive the care they need, and specialists do not capture the most revenue.

There are several reasons the patient referral and follow-up process is complex. Determining which specialists work with a patient’s insurance and considering patient preferences around location and availability is a manual, time-consuming process for most practices. One study showed that less than 50% of adult inpatient care remained within a health system, leading to network leakage, while another study found one-third of patients are lost. While some leakage is expected due to lack of clinical specialties, location, patient preference, capacity restrictions or network availability, most network leakage can be avoided by using an online referral system.

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