Painless patient paperwork
Optimize the patient intake process with AristaMD digital patient forms. Save time and eliminate paperwork. Securely collect patient information and:
- Digitize and customize forms to reflect your brand and practice information.
- Combine forms into packets suitable for groups of patients (new, existing, pediatric, etc.).
- Send text or email invitations to patients to complete single forms at the touch of a button.
- Monitor progress and send follow-up requests to ensure that all documents are completed before the appointment.
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It’s Time for a New Approach to Patient Referral
When the primary care to specialist referral process breaks down, the patient’s health and the provider’s bottom line are at risk. Today, these breakdowns happen far too often. Of the estimated 100 million subspecialty referrals each year, only half are actually completed. Why? While the reasons are complex, one of the primary culprits is communication—or lack thereof. The Institute for Healthcare Improvement (IHI) and CRICO have outlined recommendations for a closed-loop referral system. Each one—from the primary care provider (PCP) ordering the referral to the specialist talking with the PCP to the PCP talking with the patient about the care plan—plays an essential role in a successful referral.
1. Embrace Change
Some providers think that because they already have a well-honed referral process in place, they don’t need to improve how they manage referrals. What they don’t understand is that the effort made to improve the process can bring a substantial return on their investment. It is estimated that incomplete referrals cost providers $40 million in lost revenue opportunity each year.
The cost of settling for the status quo is even more impactful on patient health and quality outcomes. This is evident in referral-related malpractice claims, of which 83% are considered to have a “high severity of harm.” Nearly one-fourth of malpractice claims involve a failure to refer. So while the well-honed process may fit comfortably within existing workflows, they inhibit the ability to close the loop on referrals and to keep patients safe.