About the company:
AristaMD’s care transition solutions, including eConsult and referral management tools, empowers providers to conduct electronic physician-to-physician consultations, facilitates the selection and scheduling of in-person specialist visits, triggers automatic follow-up activities critical to patient care, and schedules peer-to-peer reviews for insurance authorization. Electronic referral management and eConsults significantly improve the patient referral process and deliver greater access to timely, equitable, high-quality care.
Challenges
– Using a file share system, resulting in manual evidence collection that is difficult to retrieve and share with external assessors
– Spending hours on compliance audits due to back and forth with auditors
– Needed to optimize security process with repeatability, easier user acknowledgment, and streamlined training
Solutions
– Always-on software with built-in training, documentation, and asset management requiring user acknowledgment
– Access to Auditor Connect to promote a collaborative environment between AristaMD and vetted auditors
– Repeatable compliance audits using templates and crosswalk assessments