Get Smart About the Future of Healthcare with an eConsult Platform

February 12, 2018

Asynchronous telehealth CPT codes and reimbursement information

By Brooke LeVasseur, AristaMD CEO and President

Healthcare is moving–forward–and organizations must keep pace. Telehealth services are becoming increasingly indisposable as a valued resource to optimize healthcare operations and patient outcomes. Learn more about eConsults–an intelligent tool to transform care delivery.

An aging population with increasingly complex needs and a worsening specialist shortage means that timely healthcare access is a struggle for millions of patients.

Access to specialty care is even more difficult for specific populations due to geography or health insurance status.

According to a 2017 Merritt Hawkins Survey, many specialists won’t even accept Medicaid patients, with less than half of orthopedic surgeons, and only a third of dermatologists surveyed, in 15 metropolitan areas accepting Medicaid patients.

When patients get appointments, wait times can be upwards of several months. At AristaMD, we believe this is unacceptable.

AristaMD is a telehealth service company committed to providing immediate access to specialty care to improve patient outcomes and reduce costs. Our cloud-based eConsult platform is a telehealth service that connects primary care providers to a deep network of board-certified specialists to consult on care plans and avoid the need for unnecessary face-to-face visits.

The more appropriate triage of referrals and earlier delivery of specialty care results in more efficient use of limited healthcare resources: getting patients the specialist care they need and ensuring higher acuity patients can get the in-person access to specialists that they require.


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While millions of patients each year may require a specialist-guided treatment plan, there is no reason this care has to be delivered in person. Using eConsults, AristaMD’s primary care providers can initiate specialist-informed treatment plans without requiring patients to take time off from work, travel far from home or spend additional money out-of-pocket for other visits.

One example of an eConsult in action is when a dermatology patient presents an undiagnosed rash to the primary care site. Using eConsults, the PCP can take a picture of the inflammation and submit it to a specialist to review through AristaMD’s eConsult platform.

Within hours, a specialist recommendation is returned to the PCP with instructions on how to treat this patient’s rash. Eighty percent of dermatology cases submitted through our platform are resolved without sending the patient to a specialist for an in-person visit.

Getting patients immediate specialist access and reducing the need for face-to-face visits has a tangible impact on patients and is a more cost-effective and efficient way to deliver care.

Telehealth services will be increasingly essential for healthcare organizations looking to optimize operations and outcomes. Request a free demo today for additional information about how eConsults can impact outcomes and results bottom line request a free demo today.