eConsults – A Key Healthcare Platform to Connect Primary Care with an Expanded Network of Specialists

It’s important that patients are able to access the specialty care they need, especially during this time.


An asynchronous, or store-and-forward eConsult healthcare platform provides PCPs access to on-demand specialist insight so patients receive care, even when a face-to-face visit is not possible. Within hours, PCPs receive specialty guidance that allows them to reduce over 70% of unnecessary face-to-face referrals.

eConsults are an Essential Component of your Telehealth Strategy


More than 70% of patients avoided face-to-face visits


Approximate decrease in emergency department visits and hospitalizations


Significant impact to care plan

*Avoided visits and impact to care plan: Source: AristaMD Internal Data. ED Visits/Hospitalizations:
Source: University of California at San Francisco data on use of clinical checklists and eConsults

eConsults, explained

8 ways a healthcare platform supports value-based care

8 Ways a Healthcare Platform, like eConsults, Can be Used by PCPs

eConsult services or a related healthcare platform, like referral management services, are an easy way for primary care providers (PCPs) and their patients to access specialty care. PCPs across the country are using eConsult solutions as an effective telehealth resource to improve access, quality, outcomes, and satisfaction–all while reducing patient out-of-pocket costs.

eConsult platforms, such as AristaMD’s eConsult platform, allow primary care providers (PCPs) to obtain care planning advice and treatment recommendations from specialists in >70 specialty areas, within 24 hours, over 50% responded to within 4 hours.

As “curbside” consults are no longer viable due to liability, electronic consultations provide PCPs with access to expert advice within a significantly simpler workflow. Rather than waiting on the phone or being pulled out of a room for a return call, the eConsult workflow is seamlessly integrated into the referral process and specialist information is available quickly, and when expected.

eConsults have even been shown effective in more complex specialties such as Hematology & Rheumatology.  AristaMD eConsults always include necessary diagnostics, recent visit notes, and images according to our workup checklists, allowing specialists to provide meaningful, actionable input allowing treatment at the primary care level in over 70% of submitted cases, eliminating the need for a specialist visit.