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North County Health Services’ success using AristaMD’s eConsult platform drives new fundraising efforts

Featured in DotMed April 5, 2019

San Diego community health clinic designates a $150,000 challenge gift in addition to proceeds received from their annual gala, as telehealth funding to improve medical care with expanded eConsult program.


As a community health center, our mission is to address disparities in care and advance the opportunity of access to care for our patients. In a very real sense, there’s an ethical driver behind adopting more innovative care that addresses the needs of the patient in an effective way. As a medical director, the question that is always top of my mind is: how can we re-architect our healthcare system to achieve more, in an accountable way, with the same or fewer resources? How can we present solutions to the dilemmas that primary care is facing in our country?

Dr. Denise Gomez, Medical Director & Physician at North County Health Services

This is a golden opportunity for us as clinicians to take the steps needed to accept the challenge and leadership it takes to advance care. We’re faced with many challenges throughout the county, and AristaMD is the way to advance care in a short period of time.”

Dr. Patrick Tellez, CMO of NCHS

To date, 72 percent of NCHS’ eConsults through AristaMD’s platform have resolved patients’ issues, and an astounding 91 percent of them have significantly influenced patient care plans. eConsults are empowering the primary care providers with access to AristaMD’s network of specialists to deliver better, more efficient and accessible care to patients.

AristaMD enables primary care providers and patients to engage in virtual collaborations with a national panel of top specialists. By expanding its panel of specialists, AristaMD is able to provide excellent, rapid care for patients, who may usually wait weeks to months to see a specialist.

“We greatly value our partnership with NCHS and are honored that our platform has made such a profound difference in the delivery of care for NCHS that the organization’s annual gala would be dedicated to telehealth funding for eConsults,” said Brooke LeVasseur, CEO of AristaMD. “We look forward to continuing to work together and to stand by them at the gala as a sponsor and partner.”

The Hunter Advised Fund, which invests in the community to impact change, is a longtime NCHS supporter. When hearing of the goal to expand eConsults, it quickly offered to donate $50,000 per year, for three years, if NCHS’ donors can match it each year. “When Barbara Kennedy, president and CEO of NCHS, explained the issues with specialists and patient care and how eConsults are already making a measurable impact, we were enthusiastic to lend our support,” said Ann Hunter-Welborn, Hunter Advised Fund representative.

NCHS’s gala will be held at the Westin Carlsbad Resort & Spa on April 6, 2019. Sunset cocktails with a coastal view will be a gateway to an enchanting evening of fine dining and dancing to the music of the Ben Mallare band. All funds raised will go to supporting eConsults, the AristaMD platform that links NCHS’s care providers with specialists to greatly enhance its patients’ healthcare experience. If you are interested in sponsorship or attending, please find out more at: http://bit.ly/2FnVKVR.

About AristaMD

eConsult Solutions That Improve Quality of Care

AristaMD is focused on improving patient outcomes through more timely access to specialty care. Its eConsult platform provides a telehealth solution that empowers primary care providers with clinical workup checklists and the ability to conduct electronic consults (also known as eConsults or virtual consults) to significantly improve the patient referral process and allow greater access to timely, high-quality care. Designed to seamlessly integrate into physician referral workflows, the platform allows payers and providers to quickly and cost-effectively launch specialist eConsults using their own specialists or those provided by AristaMD’s contracted panel of board-certified experts. AristaMD’s platform has proven to deliver cost-effective, timely access to specialty care through eConsults, significantly reducing the need for face-to-face visits while increasing patient satisfaction. Committed to driving better health outcomes, AristaMD partners with healthcare stakeholders to ensure their success in the transition to value-based care.

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