Referral Management Services
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How can clinics improve specialist selection with referral management services?
Improving the patient referral process by selecting the right specialist using referral management services
The first way to optimize the referral process is to improve specialist selection. Selecting the right specialists is easy using a referral management platform. Our referral management services will recommend providers based on specialty, distance, and insurance coverage. This has a positive impact on patients because:
- Patient history is transferred electronically
- Automatic notifications tell the patient to expect a call from the specialist to set the appointment
- Results from the specialist visit are sent back to the primary care provider
8 Ways eConsult Services can be used by PCPs
eConsult services are an easy way for primary care providers (PCPs) and their patients to access specialty care. PCPs across the country are using eConsult solutions as an effective telehealth resource to improve access, quality, outcomes, and satisfaction–all while reducing patient out-of-pocket costs.
eConsult platforms, such as AristaMD’s eConsult platform, allow primary care providers (PCPs) to obtain care planning advice and treatment recommendations from specialists in >70 specialty areas, within 24 hours, over 50% responded to within 4 hours.
As “curbside” consults are no longer viable due to liability, electronic consultations provide PCPs with access to expert advice within a significantly simpler workflow. Rather than waiting on the phone or being pulled out of a room for a return call, the eConsult workflow is seamlessly integrated into the referral process and specialist information is available quickly, and when expected.
eConsults have even been shown effective in more complex specialties such as Hematology & Rheumatology. AristaMD eConsults always include necessary diagnostics, recent visit notes, and images according to our workup checklists, allowing specialists to provide meaningful, actionable input allowing treatment at the primary care level in over 70% of submitted cases, eliminating the need for a specialist visit.