Referral tracking software to improve operations and grow referral volume

Build a strong referral network in less time with less staff using AristaMD referral tracking software

For specialty care practices, referrals are crucial for growth and financial stability. However, quality referrals depend on the completion of timely communication from the referring clinic. Without high-quality, pertinent patient information, referral processing becomes an operational nightmare fueled by faxing, follow-up emails and frequent phone calls. Improving referral quality and communication allows the practice to grow and provide quality care in an efficient and timely manner. AristaMD’s platform enables the practice to:

  • Achieve operational efficiency
  • Grow appointment and referral volume
Referral tracking software
Referral tracking software

Leverage a referral tracking software to capture revenue

More and more practices are looking to a physician referral service to improve the referral process and capture more revenue. A study of 105 million referrals by the Archives of Internal Medicine found that only about half of referrals resulted in a visit to a specialist. As a result, roughly 50% of the time, patients fail to receive the care they need, and specialists do not capture the most revenue.

More and more practices are looking to a physician referral service to improve the referral process and capture more revenue. A study of 105 million referrals by the Archives of Internal Medicine found that only about half of referrals resulted in a visit to a specialist. As a result, roughly 50% of the time, patients fail to receive the care they need, and specialists do not capture the most revenue.

There are several reasons the patient referral and follow-up process is complex. Determining which specialists work with a patient’s insurance and considering patient preferences around location and availability is a manual, time-consuming process for most practices. One study showed that less than 50% of adult inpatient care remained within a health system, leading to network leakage, while another study found one-third of patients are lost. While some leakage is expected due to lack of clinical specialties, location, patient preference, capacity restrictions or network availability, most network leakage can be avoided by using an online referral system.

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