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Why Hospitals Should Not Be Patient Resorts

As most hospital executives will acknowledge, operating margins are thin. Surprisingly, many hospitals aspire to improve patient satisfaction scores by offering resort-like amenities. Unsurprisingly, what patients actually care about is…well…getting great care. Focusing on resort-quality hospital stays increases …


How Harvard Attacks The High Cost Of Healthcare

“We’re not interested in just spending less money and sacrificing the outcomes,” said Jeffrey Selberg of Peterson Healthcare. “We know that there are better outcomes at less money. We like to say that quality and costs are mutually …


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